Comments on: Testimonials, Feedback, Referrals and Bonuses

By: Usenet Tutorials, Josh Fields

Usenet Tutorials, Josh Fields — Mon, 20 Oct 2008 13:41:14 +0000

Case,

I’ll be implementing this method in to my tutorials site for Usenet Tutorials and I’ll let you know how it works.

I’m looking to increase customer loyalty for when I set up an RSS feed.

Thx, Josh Fields

By: Case Stevens

Case Stevens — Fri, 17 Oct 2008 16:02:02 +0000

Excellent example Gary!
And there’s a lot of free valuable info at your site that keeps them busy.

By: Gary at Jewelry Making by WigJig

Gary at Jewelry Making by WigJig — Fri, 17 Oct 2008 15:45:56 +0000

We believe in the idea of providing bonuses to your customers. Our web site is about making jewelry by hand with free instructions. For our customers who purchase one of our patented tools, we also send a complimentary online book. Since it is an online book, there is no cost to us in sending it. Since we sell this book as a product, we believe that it has value to the customer and stands on its own as a product. We send the online book immediately after the customer orders the product. They receive the online book, with instructions on how to use our product during the waiting period between placing the order and receiving the product. Our belief is that this timing makes them anxious to use the product once they receive it. The online book also increases the probability that the customer will be successful in making their own jewelry, which we hope means that they will come back to us to purchase supplies.
Gary Helwig

By: Case Stevens

Case Stevens — Tue, 14 Oct 2008 09:06:43 +0000

Any decent script will handle coupons or gift certificated. Rapid Action Profits does.

By: Sleep Remedies

Sleep Remedies — Tue, 14 Oct 2008 00:51:37 +0000

Just out of curiosity, if you are already selling a product and want to give your customer gift certificates like you mentioned above what is the best way to implement this. My current online store isn’t set up for this. Do I fork out a lot of money to have a programmer set this up or is there a cheaper way to handle it?

By: Leila

Leila — Mon, 13 Oct 2008 13:51:10 +0000

The only problem is when people start fabricating testimonials to put on their own websites.

Its unfortuante that there isn’t really a way to be able to distinguish between the real “kudos” and the fake ones. Or is there?

Either way, I think content as well as credibility should be “king” and agree wholeheartedly that testimonials and going the extra mile are some of the kingly-est points of all – provided they are done legitimately.

By: Debt relief methods

Debt relief methods — Mon, 13 Oct 2008 10:03:39 +0000

More than tell a friend concept I find unannounced bonuses attractive. It is always nice to receive or for that matter give a bonus relevant to the product you are selling.

IMHO it adds value to the content/product and make the user receptive to further autoresponder messages.

Thanks for the post.

By: Proxy

Proxy — Sat, 11 Oct 2008 16:32:36 +0000

That all you mentioned are great tips. Testimonials, Feedback, Referrals and Bonuses Share and Enjoy that all require in every day life. I agree with your all opinions given by you in your post. I like your topic as well as your post. Thanks for sharing this in your post with us.

By: Goozor Blog Excerpts

Goozor Blog Excerpts — Sat, 11 Oct 2008 10:27:05 +0000

Yes I agree. Testimonials are very important to a site. It’s telling other people how important a site is and how it will benifit other end users if they go to that site. Very useful for new customers and true indeed it will increase sales. Great Info. I’ll add it to my stock knowledge.

Emman Lijesta

By: Victor P

Victor P — Sat, 11 Oct 2008 04:35:22 +0000

It’s funny because my company mandates customer followup and because of that, most who do it just go through it like a requirement and never attempt to glean the valuable info you talk about above. It’s almost like following up and ensuring satisfaction is a chore and not an opprotunity.
Victor